Communication with customers can be hectic and confusing. However, it is necessary; be it through social media, emails, calls or even SMS. In the midst of trying to find the right tool, communicating through SMS has come up on top due to the ease and convenience it holds. Bulk SMS messaging is a very useful, …
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Digitalization in SACCOs What does it mean when we talk about digitalization in SACCOs? Digitization has created opportunities for all industries and radical changes in most sectors. The banking sector is one of those that are still going through radical changes. Digitalization in the banking sector opens a whole lot of opportunities for institutions as …
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The covid-19 pandemic continues to bring uncertainty to our daily lives. Most countries are experiencing higher numbers of infections, as others seem to have the situation under control. A new normal is coming up. Some business setups have opted to open online shops and offer home/office deliveries. More people are embracing the use of Mobile …
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Bulk SMS services offer e-Commerce (online) businesses a unique opportunity. The services offer an opportunity for the businesses to grab customers’ attention and offer good customer service to them. Online businesses are using bulk SMS service can be used in various ways. They include; Order Status Notification Firstly, every customer usually expects to get this …
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