In this blog post, you will learn more about Mambu Indonesia.
What is Mambu?
Mambu is an open-source mobile banking platform for banks and telcos. Mambu allows its customers to access their bank accounts from any smartphone, anywhere in the world, with internet coverage or not.
It can be accessed by visiting a web page on any browser, using SMS commands (preferably over short message service), or scanning QR codes that are displayed at points of sale.
An increasing number of customers globally are seeking to make payments with their mobile phones.
As this trend continues there is an urgent need for providers that have the ability to facilitate transactions and security in-house as well as provide high customer satisfaction through convenient payment methods such as mPOS solutions, voice biometrics authentication, and contactless payment cards.
The Mambu cloud banking platform has been developed specifically to address these needs providing banks with a comprehensive solution enabling them not only to offer convenient services but also deliver large volumes of transactions securely from any location while reducing costs significantly – even without access to a traditional bank branch.
Why use Mambu Indonesia?
The key benefits that Mambu offers in Indonesia are:
- Higher customer satisfaction
- Increased revenues through contactless payment methods such as mPOS solutions;
- Lower costs via reduced fraud rates and operational expenses owing to streamlined processes enabled by automation of manual tasks;
- And improved security both internally (the cloud architecture makes it difficult for hackers to attack sensitive data) and externally (Mambu can be accessed by visiting a web page on any browser, using SMS commands, or scanning QR codes which are displayed at points of sale).
Who can use the Mambu core banking system?
Mambu Indonesia can be used by the following;
Customers
Mambu core banking system can be used by customers that would like to use voice biometrics authentication, contactless payment cards, and mobile point of sale for transactions.
Banks are also able to offer these services without the need for a traditional bank branch as all necessary hardware is provided with our solution.
Banks
Banks that do not have any access to physical branches may still provide convenient customer service using mPOS solutions while delivering high volumes of transactions securely from any location.
The banks will also save significantly on costs through this implementation – even if they don’t own or operate any ATMs themselves.
Saccos
Saccos that have limited or no physical branches and are considering moving to a digital-only model can also use the Mambu Indonesia solution.
Co-founder Adam Hosein said:
“Banks who do not have any access to physical branches may still provide convenient customer service using mPOS solutions while delivering high volumes of transactions securely from any location.”
The company is currently working with banks in Kenya, Uganda, Nigeria, and Tanzania – as well as other countries in Africa – to deliver this technology globally.
Mambu has raised $11 million worth of funding so far which includes an investment round led by London Venture Partners (LVP) . The LVP team will help Mambu grow its business into 20 African countries by 2020.
Mambu has a patent-pending ‘cloud banking’ platform that connects banks and merchants with mobile devices such as tablets or smartphones to enable secure and convenient digital transactions in any location, without the need for internet connectivity.
Conclusion
The bank customer will have access to all the features needed for a traditional branch through mPOS solution, and can also use it from anywhere.
Banks are able to offer these services without the need for physical branches as all necessary hardware is provided with our solution.
Banks who do not have any access to physical branches may still provide convenient customer service using our solutions while delivering high volumes of transactions securely from any location – even if they don’t own or operate ATMs themselves.
All this translates into significant cost savings for banks when implementing an mPOS system like that of Mambu Indonesia rather than maintaining a costly branch network infrastructure which continues shrinking in size year by year around the world due to population growth and urbanization.
