How to Start a Susu Company in Ghana

The susu industry in Ghana has long been a part of the country’s financial landscape, providing a valuable source of savings and lending opportunities for individuals in need. If you’re interested in starting your own susu company in Ghana, this guide will walk you through the essential steps to get started and offer some useful tips for success.

Understanding the Susu Industry in Ghana

Before diving into the process of starting a susu company, it’s important to grasp the fundamentals of the susu industry in Ghana. The susu system is a traditional informal financial system that allows people to save and borrow money through trusted individuals known as susu collectors.

These collectors visit their clients on a regular basis, collecting small sums of money, typically daily or weekly. At the end of each month, the susu collector returns the accumulated savings to the clients, deducting a small commission. Additionally, susu collectors often provide small loans to their clients, albeit with higher interest rates.

The susu industry plays a crucial role in providing financial services to low-income individuals in Ghana.

With over 3 million susu collectors managing a staggering $1 billion in savings, the industry is a significant source of employment and a reliable financial support system for many Ghanaians.

Benefits and Challenges of the Susu Industry in Ghana


The susu industry offers several advantages to its participants, including:

  1. Safe and Secure Savings: Susu provides a safe and secure way for people to save money, especially those who may not have access to formal banking systems.
  2. Access to Small Loans: The industry allows individuals to access small loans promptly, meeting their immediate financial needs.
  3. Convenience: Susu offers a convenient method for saving and borrowing money, as collectors visit clients regularly, eliminating the need for extensive travel to banking institutions.
  4. Affordability: Compared to traditional financial services, susu is a relatively inexpensive way to access financial assistance, especially for low-income individuals.


However, the susu industry also faces some challenges:

  1. Informality and Lack of Regulation: The industry’s informal nature leaves room for inconsistencies in its practices, with varying levels of transparency and accountability.
  2. Transparency and Trust: The lack of transparent practices can make it difficult for individuals to fully understand the terms and conditions of their susu arrangements, potentially leading to trust issues.
  3. Perceived Exploitation: Susu collectors sometimes charge high interest rates on loans, leading to perceptions of exploitation among clients.

Despite these challenges, the susu industry remains a vital part of Ghana’s financial landscape. Efforts to increase transparency and digitize operations aim to improve accessibility and accountability within the sector.

How to Start a Susu Company in Ghana

Now let’s explore the step-by-step process of starting your own susu company in Ghana:

1. Do Your Research

To set a strong foundation for your susu company, begin by conducting thorough research. Gain a deep understanding of the susu industry in Ghana, including its regulations and requirements. Familiarize yourself with existing susu companies in the market to identify areas for improvement and potential strategies to differentiate your business.

2. Write a Business Plan

A well-crafted business plan is essential to guide your susu company’s development and growth. Outline your business goals, target market, products and services, marketing plan, and financial projections. A comprehensive business plan will help you navigate challenges and make informed decisions as you move forward.

3. Obtain the Necessary Licenses and Permits

To operate your susu company legally, you must obtain the required licenses and permits. Start by acquiring a business registration certificate from the Registrar-General’s Department. If your susu company intends to offer microfinance services, you will also need a license from the Bank of Ghana.

4. Set Up Your Business

Setting up your susu company involves several key tasks:

  • Location: Find a suitable location for your susu company’s operations, considering factors such as accessibility, security, and visibility.
  • Staffing: Hire competent staff who share your vision and values. Prioritize individuals with excellent communication skills and a strong sense of integrity.
  • Accounting and Recordkeeping: Establish robust accounting and recordkeeping systems to ensure accurate and transparent financial management.

5. Market Your Business

Effective marketing is crucial for attracting clients to your Susu company. Consider a mix of traditional and digital marketing strategies to reach your target audience. Word-of-mouth referrals, print advertising, and online presence through a website and social media platforms can all contribute to raising awareness and generating interest in your susu services.

And Jisort system is here to help you manage your Susu business in Ghana!

Additional Tips for Starting a Susu Company in Ghana

Here are some additional tips to help you succeed:

  • Start Small: Begin with a small group of clients and gradually expand your operations as you build trust and credibility.
  • Reliability and Trustworthiness: Building trust with your clients is paramount. Be reliable in your operations, keeping their money safe and honoring your commitments consistently.
  • Competitive Rates: Offer competitive interest rates to attract and retain clients. Consider offering additional services like microfinance to make your susu company more appealing.
  • Stay Informed: Stay updated on the latest regulations and industry developments to ensure compliance and avoid legal issues.

Starting a susu company can be an incredibly rewarding experience, as it allows you to make a positive impact on individuals’ financial lives while contributing to the growth of the local economy.

Minimum Capital Requirement for Susu in Ghana

Unlike formal financial systems, susu in Ghana does not have a specific minimum capital requirement. The informal nature of susu means that it is not directly regulated by the Bank of Ghana. However, susu collectors are typically required to be members of an umbrella association such as the Ghana Cooperative Susu Collectors’ Association (GCSCA), which has its own set of rules and regulations.

The GCSCA enforces certain rules for susu collectors, including:

  • Registration: Susu collectors must register with the GCSCA to operate within the association’s framework.
  • Accurate Recordkeeping: Susu collectors must maintain accurate records of all transactions conducted with their clients.
  • Fair Interest Rates: Collectors are prohibited from charging excessive interest rates on loans.
  • Non-Discrimination: Susu collectors must treat all clients fairly and avoid any form of discrimination.

The GCSCA also provides insurance coverage for susu collectors. This insurance protects both the collectors and their clients in case the collector is unable to repay borrowed funds.

Although there is no specific minimum capital requirement, starting a susu business requires careful consideration of the financial resources necessary to operate effectively and fulfill your obligations to clients.

Read also: Minimum Capital Requirement for Savings and Loans in Ghana

Understanding Susu Rules

To participate in the susu system effectively, it’s crucial to be aware of the rules that typically govern susu operations. While specific rules may vary between collectors, the following rules are commonly observed:

  • Uniform Contributions: Each client contributes the same amount to the susu, ensuring fairness among participants.
  • Frequency of Contributions: Contributions are typically made on a daily or weekly basis, depending on the arrangement between the collector and the client.
  • Accurate Recordkeeping: Susu collectors are responsible for maintaining accurate records of all transactions, providing transparency and accountability.
  • Prohibited Personal Use: Collectors must refrain from using the collected funds for personal expenses, ensuring the integrity of the system.
  • Fair Interest Rates: Collectors must charge reasonable interest rates on loans, ensuring affordability for clients.
  • Non-Discrimination: Collectors must treat all clients equally and refrain from any form of discrimination.

While these rules are generally followed, it’s essential to choose a susu collector you trust and who operates in accordance with the established rules. Keep track of your contributions and withdrawals, understand the interest rates applied to loans, and promptly communicate any concerns to the relevant umbrella association if necessary.

The Susu system offers a convenient and affordable way to save and borrow money, supporting the financial needs of many Ghanaians. By adhering to the rules and guidelines and exercising due diligence, you can ensure a positive and rewarding experience with susu.

In conclusion, starting a Susu company in Ghana requires careful planning, research, and adherence to regulatory guidelines. By following the steps outlined in this guide and considering the unique challenges and benefits of the susu industry, you can embark on a journey to provide valuable financial services while making a positive impact in your community.


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